Today we share the experience of the owner of Quality Home Shopping Ab Visser. He told us his doubts about choosing a foreign ecommerce system, how he had overcome it and what benefits he got after the integration.
Today Sujeet Kumar shared his experience of selling online in India: peculiarities and habits of local customers, problems he faced working in e-commerce, and how it can be solved with the help of automation.
Maximilian Vali is a head of online store “pink-beauty.ru”. He has told what problems he faced in scaling and how they were solved by means of automation. Bonus: at the end of the case you are waited by author’s method of salary calculation from Maximilian.
Online Shop “Bysound” sells musical instruments in Belarus. Its founder Pavel Gilevich is telling about peculiarities of local e-commerce, difficulties encountered and how to make business clear in terms of efficiency.
Now files can be attached not only to letters but also to orders and customer cards in the system. This will be useful, for example, if there are different scripts of conversation for each type of customers in your company. Or if you want to collect and keep all documents (invoices, photoes of goods and etc.) on a specific order in its card.
Company OOO “Top100" is included into THERMEX group of companies - the largest Russian producer of water heaters and heating equipment. The unit has two online stores at the moment. Aside from water heaters, there are also goods for garden, household appliances and goods for beauty and health on sale. Besides, we are engaged in orders processing of THERMEX main website and Garanterm brand.
Different units can now be set to different goods, there is email field on warehouse page and through API from integration delivery in eComlogic it is possible to transfer any data, even the tariff or delivery type.
It has become even more pleasant to work in eComlogic this summer - we have redesigned some aspects of the system interface in favor of convenience and usability. So, now you can set up a homepage which will be seen by each user when entering the eComlogic, if the task on calling back to the customer was created - you can dial a number directly from the pop-up notification on it and drop-down lists with managers are always sorted alphabetically now.
SMS are not just being cancelled now but are trying to be delivered, you can set orders distribution, ignoring responsible customer manager and there are additional filters in telephony reports and many other things.